Global Giving Crisis Response Specialist

GlobalGiving catalyzes a global market for ideas, information, and money that democratizes aid and philanthropy. We work with thousands of NGOs operating in more than 170 countries. Since 2004, we have invested in communities affected by natural and manmade disasters by supporting local institutions with intimate cultural knowledge and long-term commitment to the community, as well as funding international organizations that specialize in immediate relief.

When crises happen—from a hurricane in Texas to an earthquake in Nepal to mass casualties in Orlando—the crisis response specialist will help activate GlobalGiving’s nonprofit network, and work with our partners to ensure donors’ funds are deployed in a way that allows local and international nonprofits to have the biggest impact in the relief and recovery. In addition, you will work with GlobalGiving’s highest profile corporate partners to ensure effective program delivery.

The crisis response specialist will report to the chief program officer (“CPO”) and will be a part of GlobalGiving’s program team. The candidate should be highly accountable, able to juggle many tasks at once, and have familiarity with complex post-crisis relief and recovery contexts. This is a full-time position based in our Washington DC office and has an initial term of one year, with a possibility of extension. Candidates must be eligible to work in the United States.

The candidate must embrace GlobalGiving values: Always Open, Committed to Wow, Listen, Act, Learn. Repeat, and Never Settle.

Responsibilities and Scope of Work

• Monitor and track potential and ongoing crises

◦ Be internal GlobalGiving “first responder,” interfacing with all teams (e.g., product, business partnerships, community engagement, operations) to decide on details of activations and programming around them

◦ With GlobalGiving’s leadership team, decide when to launch crisis funds on GlobalGiving.org, and if appropriate, in conjunction with corporate partner efforts

◦ Work with the external partner teams to track ongoing crises in conjunction with any of their programs and activations

◦ Stay on top of all partner platform activations, providing updates, and coordinating reporting and other activities with internal and external team members as needed

• Coordinate response organizations after each “major” crisis

◦ Reach out to GlobalGiving’s crisis response and local community network as soon as the decision is made to activate, with specific information about the scope of the activation

◦ Communicate with organizations to understand their immediate relief and long-term recovery financial needs. Determine, with GlobalGiving’s chief program officer, grantmaking strategy for each crisis where a fund is launched

◦ Manage the grant application process, as applicable

◦ Working with GlobalGiving’s finance and partner services teams and CPO, make high-quality, rapid grants to crisis response initiatives

◦ Coordinate ongoing campaigns related to largest disasters, including coordinating anniversary and/or matching campaigns as applicable

• Monitor reporting and communicate outcome of Crisis Fund investments

◦ Ensure reporting compliance

◦ Write regular impact reports for each crisis to be shared with donors and publically on the GlobalGiving and partner platforms

◦ Communicate frequently with crisis fund grantees and capture larger, ongoing stories of success as a result of grants

◦ Work closely with GlobalGiving’s communication team to develop thought leadership content regarding crisis response

• Strengthen GlobalGiving’s network of crisis response organizations

◦ Manage current relationships with domestic and international disaster response organizations, ensuring we have up-to-date reporting from them

◦ Manage an ongoing needs assessment of thematic or geographic gaps in current networks

◦ Outreach to, and on-boarding of, new partners to ensure a more robust coalition of crisis response organizations

Position Requirements

• 5+ years of relevant professional experience, with demonstrated experience in international or domestic disaster relief or response. Graduate study in international development or equivalent experience a plus, but not required.

• Experience and proficiency working with multiple data systems and tools, including, or substantially similar to, Salesforce, Atlassian suite of products (JIRA, Confluence, HipChat), and other productivity tools.

• Experience in, and comfort and enthusiasm about working in an entrepreneurial and fast-paced environment and with a diverse and high-energy team.

• Empathy and patience for people and communities working in difficult post-crisis environments

• Demonstrated planning, and prioritization skills. Experience managing complex projects.

• Willingness to work nontraditional hours if circumstances require.

• Ability to work autonomously and take initiative with minimal management oversight and managing time effectively.

• Rapport-building and relationship management skills and the ability to persuade to achieve desired outcomes.

• Excellent oral and written communication skills; multiple language skills a plus

Benefits include 5 weeks of paid time off per year, professional development funds, and a meaningful job where you can go home at night and say, “Today, my work helped rescue 97 girls from bonded labor in Nepal.” (One of many true stories.) And don’t worry – we’ve also got the usual benefits like health care, dental/vision, commuter benefits, and 401K.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Email us at jobs @ globalgiving . org with any additional questions. We look forward to hearing from you!

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. https://pcdnetwork.org/job/crisis-response-specialist-globalgiving-dc/…

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