Mobile Agriculture Market Engagement Manager (London or Nairobi)

GSMA is hiring Mobile Agriculture Market Engagement Manager for their London or Nairobi office

GSMA mAgri Programme

The GSMA’s mAgri Programme catalyses scalable, commercial mobile services that improve the productivity and incomes of smallholder farmers and benefit the agriculture sector in emerging markets.
The mAgri Programme works with mobile operators, the development community and agricultural organizations to enhance the livelihoods of smallholder farmers in emerging markets by improving their access to information, financial services and supply chain solutions, delivered via mobile through sustainable business models.

We provide challenge fund grants, technical assistance, sharing of best practices and support on monitoring and evaluation to selected mobile agriculture projects and services. We also work with mobile service providers, agricultural organisations and the development community to provide supporting tools and share best practices in developing and taking mobile agriculture solutions to market. We help practitioners to identify partners and broker relationship between service owners, mobile operators, content providers and agricultural organisations.

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The GSMA mAgri Programme seeks an experienced M4D Market Engagement Manager experienced in VAS and mobile financial services (MFS) to work closely with the Seniour Market Engagement Manager for mAgri programme and programme partners to oversee and support the implementation of MNO-lead mAgri projects portfoio in line with MNO and GSMA strategy.

In addition to working across a number of projects and project teams with multiple priorities, this particular market engagement manager will need to support the evolution of content centric mAgri services to include MFS components. It will be a complex and continuously changing environment across many cultures.

The incumbent must possess a unique blend of business acumen with an understanding of the mobile and MFS markets that they’ll be working in, a big-picture vision, and the drive to make that vision a reality.

They should enjoy spending time in the market to understand needs and work proactively to find innovative solutions and own drive their implementation.

The role will encompass:

• Project Consultancy Support (70%) – Work directly with operators who have received funding from the mAgri Programme and support them as their chief consultant to both strengthen their existing mAgri content service while supporting service evolution to include MFS components.

Your role as their consultant is to advise them on development and implementation of their service strategy, robust business and operational plans, share lessons learned in other markets, and troubleshoot key challenges. Ensure the agricultural service is designed and implemented to provide a high-quality of service and impact to farmers; and can be scalable and sustainable. Develop and manage key stakeholders relationships critical for the programme’s success, including mobile phone operators, value added service providers, agriculture institutes, agribusinesses and donor agencies. Key to this role is providing actionable recommendations to operators based on deep analysis of consumer insights and supporting them with implementing the recommendations resulting in continuous service evolution and improvements.

• Best practice and knowledge sharing (15%) – Extract key learnings and analytics from each mAgri project deployment and raise advocacy for mobile agricultural services more broadly within the industry, by ensuring that key industry developments, learnings and best practices are appropriately packaged and shared. This could be in the form of writing case studies and online reports and conducting knowledge sharing sessions via working groups, webinars and workshops (in collaboration with the other mAgri team members).

• Programme and project monitoring (15%) – Define project plans, milestones and success measures; prepare timely and comprehensive analysis of progress against metrics and milestones. Prepare progress and financial reports, as required. Manage third party monitoring and evaluation services. Liaise with a third party grant management organisation to contract grants and ensure contractual obligations are met.

What are we looking for:

- Consultancy and business development experience
- Outstanding general and project management skills
- Excellent interpersonal, communication and presentation skills
- Proven track record of achievement under a range of challenging situations (ideally in multiple countries, especially developing countries)
- Experienced in telecom sector in developing markets
- Experience in mobile money sector or digital financial services
- Excellent relationship management and cultural awareness skills, able to work equally well in a CEO boardroom or a local village
- Driven, proactive and conscientious professional
- Excellent analytical skills
- Team player
- Willingness to travel internationally on a regular basis

- Degree level qualification
- Masters of Business Administration

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This material is cross-posted from the Peace and Collaborative Development Network, and appears to be an interesting opportunity for the Humphrey community.   This is meant for information sharing purposes only. 
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