Johns Hopkins SAIS Admissions Dir (Wash DC)

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Reporting to the Assistant Dean of Global Enrollment and Recruitment, the Director of Admissions provides strategic leadership and effective management of the Office of Admissions and its three full-time staff members, as well as graduate student employees. Key responsibilities include: design and implementation of data-driven marketing and recruitment strategies designed to enroll a highly talented, diverse class of graduate students; coordination and collaboration with admissions procedures for Washington, DC, Bologna, Italy and Nanjing, China campuses; oversight of admissions processing; management and optimization of available technology; direct assessment of admissions applications; representation of Johns Hopkins SAIS programs to domestic and international academic institutions, alumni, professional development partners, and prospective students; conduct staff development; and management of the $300,000 operational budget. The Director works with a high degree of autonomy, yet also collaborates closely with internal administrative and academic stakeholders, as well as numerous external constituents to support a comprehensive approach to enrollment management.

Leadership & Management
Design and implement marketing and recruitment strategies for SAIS early career, mid-career and PhD programs (e.g. MA, MIEF, GPP, MIPP, PhD)
Promote SAIS programs through formal and informal interactions with prospective students, parents and peer institutions
Oversee the processing of all admissions applications (including on-line applications) and directly evaluate a significant portion of all admissions applications, as well as oversee all application decisions
Oversee the development and management of admissions systems and databases
Collaborate with the Office of Marketing and Communications on the design and production of marketing publications including general and degree specific brochures
Oversee the design and implementation of on-campus and virtual information sessions and the annual Open House for admitted candidates
Represent the admissions office within the Association of Professional Schools of International Affairs (APSIA)
Plan and travel for recruitment functions, including prospective student receptions, graduate recruitment fairs, and group travel with APSIA schools
Develop strategies to engage prospects via social media, and provide online and offline content that will help generate applications and subsequently increase yield on admissions offers.
Mentor and develop staff, advocating for needed resources that will enhance individual’s ability to contribute to their full potential
Cultivate relationships with Johns Hopkins SAIS alumni and engage them in the ongoing work of the School through active participation in recruitment and yield activities;
Provide the deans, other administrators, and faculty with detailed admissions data and reports
Assist the Associate Dean of Student Services on student issues, student life, and academic administrative policy as appropriate or required
Maintain regular and close contact with faculty, administrators, and deans to keep them informed of admissions issues
Counsel prospective and admitted students
Organize Admission Committee meetings
Manage the Admissions Office budget
Review and edit all content related to online applications and admissions web sites
Participate in the process of awarding fellowships to students

Opportunities for the Position:

With the support of Johns Hopkins SAIS senior leadership, the admissions team is focused on updating the admissions process to strengthen individual and team contributions, harness available technology, improve efficiency, and enhance overall professionalism. Setting the strategic course for the department will also require appropriate delegation of duties, coupled with careful attention to follow up and outcomes assessment. Working with the Assistant Dean of Global Enrollment and Recruitment the director will create a predictive model to guide recruitment goals and enrollment planning that balances use of institutional resources, assures sustained commitment to educational excellence, and meets student recruitment goals central to the success of the next admissions leader.

Additional priorities include:

Maintain and expand Johns Hopkins SAIS participation in outreach to Historically Black Colleges, Hispanic American Colleges and Universities and other minority serving institutions
Commitment to diversity and to serving the needs of a diverse population
Participate in the ongoing institutional strategic planning process
Actively solicit input from stakeholders, evaluate recommendations, implement changes as appropriate, and provide timely feedback on admissions policy, procedures, and/or practice
Recruit a talented student body demonstrating strong quantitative ability
Devise strategies for improving the balance between high demand academic programs (e.g., international policy programs) and those with current growth potential (e.g., regional programs).
Automate and/or streamline routine manual processes
Improve admissions data collection, report generation, and data dissemination among institutional stakeholders
Document process changes and maintain an updated operations manual
Evaluate the organizational structure and space requirements for the office and determine optimal configuration for achieving departmental goals and priorities;
Collaborate with the chief information officer to ensure technology needs of the department are met and that available resources are fully utilized

Networking and Travel
Participate in the coordination of student recruitment activities and community outreach
Represent SAIS to international, national, local and university audiences and speak on behalf of admissions, financial aid and/or the registrar
Create institutional buy in while serving as an agent of change, demonstrating sensitivity to the wide range of experiences and perspectives that both admissions staff and stakeholders bring to their respective roles
Develop and maintain relationships with internal and external constituents
May travel locally, nationally and internationally for networking and other SAIS related activities (admissions, seminars, meet with alumni and companies/organizations etc.)

Foster and support the ongoing development of staff by providing orientation, training, performance coaching, continuing education, and professional development opportunities
Conduct independent research on matters related to Admissions and Recruitment
Assist in counseling students as needed
Perform other duties as required/assigned


Special Knowledge, Skills, and Abilities:
Superior interpersonal, analytical, and problem solving skills
Excellent communication skills both oral and written
Ability to work independently and as part of a team
Strong planning and organizational skills and the ability to manage competing priorities
Have exceptional initiative and judgment
Strong customer-service orientation
Ability to work effectively with faculty, administrators, students, alumni and external constituents
Willingness and ability to travel domestically and internationally
Proficiency in basic data management systems and basic computer applications (MS Office suite); willingness and ability to learn additional applications as needed

Experience and Education
Bachelor’s degree required. Master’s or similar degree required
A minimum of ten years of relevant experience required, including five plus years of experience working in an academic enrollment management leadership role with responsibility for multiple programs.
Eight or more years of experience in admissions, preferably in higher education
Experience in an academic environment committed to the highest level of academic standards of integrity and quality preferred.
Experience managing multiple direct reports and working within a matrixed organization required.
Must consistently exercise sound judgment, demonstrate ethical conduct, and have the ability to work independently and in a team setting. Must have ability to work under pressure in a demanding academic environment. Ideal candidates will be flexible, creative, and energetic. Ability to establish effective working procedures and systems is essential.
Experience in establishing successful partnerships with other campuses, academic units and other constituencies

NOTE: The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at 443-997-5100. For TTY users, call via Maryland Relay or dial 711.

Ms. Carmen Iezzi MEZZERA
Executive Director
Association of Professional Schools of International Affairs
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