UNICEF Regional Chief of Communication - Amman, Jordan

Purpose of the Position
The Regional Chief of Communication is accountable for developing, implementing, managing and monitoring a regional advocacy and communication strategy and associated products, partnerships and activities with a strong focus on countries in crisis. The incumbent supports resource mobilization, global priority and campaign initiatives, especially those of importance to the work of the National Committees. Provides advice to the Regional Director on critical communication and reputational risk issues. He/she builds communication capacity of staff and others throughout the region. Co-ordinates and guides regional monitoring and evaluation of communication. Moreover, the incumbent provides recommendations on global, regional and country communication policy development, support and advocacy and communication activities.

Key Expected Results
1. Communication strategy

- Ensure that the Regional Office has and implements a clear, regional communication strategy to strengthen children's issues in the public domain, reinforce political will in support of UNICEF's mission and objectives; Awareness, understanding, support and respect for children's and women's rights are effectively promoted; UNICEF's work for children's rights are kept on the policy agenda; and the organization's credibility and brand are protected and enhanced.

Duties & Tasks

- Develop, maintain and adjust the regional advocacy and communication strategy and associated work plan. Strategy and work plan include an environmental and stakeholder assessment; objectives; target audiences, messages and media mix; resources; specific actions, activities and products; monitoring and evaluation of impact, success and opportunity for improvement; ongoing refinement of the strategy.

- Draw on extensive strategy development experience and ensure optimum leverage and impact of communication activities on programme, policy and advocacy activities. UNICEF's rights- and results-based programming approach should be appropriately reflected in the communication strategy, work plan and products. Strategy and work plan should incorporate and reflect key priorities and processes.

- Monitor and evaluate regional communication strategy and policies. Ensure adequate and ongoing assessment of trends, social and political change and public interest identifying potential risks. Factor these environmental variables back into communication strategy and refining its execution.

- Keep abreast of developments in the field of communication/advocacy in the region and at headquarters. Provide and coordinate regional contributions and recommendations in connection with the development and implementation of global policies and strategies.

- Maintain close coordination with Regional Communication Advisers and HQ Communication Officers for effective overall collaboration in communication strategy.

2. Capacity building and support

- Ensure that regional policy guidance, advice and technical support are provided to country offices in the area of communication on an ongoing basis. Opportunities to develop communication capacity among country communication staff, other colleagues, media and other relevant partners are regularly identified and addressed.

Duties & Tasks

- Provide technical support to the design, implementation, monitoring and evaluation of communication plans through regular visits to country offices and provide feedback to regional management teams and the regional director. Advise UNICEF management, colleagues and staff at regional and country level on communication strategy and implications for action and policies proposed.

- Identify and maintain a network of external technical resources to assist country offices in developing and implementing communication activities, including producing materials. Facilitate inter-office technical support where feasible.

- Organize regular meetings of communication staff to exchange experience, and facilitate training activities (workshops, seminars, orientation courses, training modules, on-the-job training) to update professional skills, especially of national officers, and build their capacity to undertake communication activities. Focus especially on strengthening the capacity of staff in countries facing emergencies which have special and urgent communication needs.

- Build the communication capacity in country offices to independently produce, transmit and distribute content in multiple media formats - print, photos, audio, video, web etc. - for local and global use, adhering to the quality standards and production guidelines set by DOC.

- Assist Programme Communication efforts in the region by advising on the development of communication tools and/or strategies, as requested.

- Identify opportunities to strengthen the capacity of partners through appropriate advocacy and communication training, access to information, supplies and equipment and through knowledge sharing.

3. Resource mobilization support

- Regional support and response to global and country level fund-raising activities are effectively provided and co-ordinated, ensuring DOC, PFP, GRO, National Committees and country offices receive required advice and support.

Duties & Tasks

- Develop, establish, implement, manage, monitor and evaluate regional communication strategies and policies to promote corporate resource mobilization activities.

- Contribute to identifying opportunities and the development and production of materials to support global initiatives.

- Develop, deploy and mobilize communication capacity within the region to support and gather/facilitate the gathering of content and coverage of relevant country efforts that support national and global resource mobilization efforts. Use the opportunity to identify and draw attention to effective relevant programme activities and results.

- Ensure regular communication and co-ordination with relevant communication focal points in DOC and GRO.

4. Monitoring and evaluation

- Ensure that effective advice is provided to country communication teams for monitoring and evaluating their communication activities; regional communication strategies and activities are monitored and evaluated; regional results and lessons learned are identified, collated and shared with communication colleagues in the region and DOC in a timely manner. Opportunities for continuous improvement in communication efforts are identified and shared.

Duties & Tasks

- Establish communication baselines against which the objectives of the regional communication strategy are regularly evaluated and adjust the strategy as necessary. Conduct timely and accurate monitoring and evaluation activities and analysis to continuously improve the effectiveness of the regional communication strategies, approaches and activities. Prepare and share results and reports with RMT, relevant country communication offices and DOC on a timely basis.

- Provide technical support to country communication teams to establish appropriate baselines and undertake regular monitoring and evaluation of their communication strategies. Collate and keep track of progress, good practices and lessons learned and facilitate information sharing and capacity building across the region. Share key findings with DOC and others in a timely manner so best practices and insights can benefit UNICEF's communication work.

- Identify need for and conduct major research; collect and analyse data and prepare reports on key communication issues and activities in the region for strategic communication, as well as reporting purposes. Share key findings with DOC and others in a timely manner.

- Identify and develop new approaches and methodologies for monitoring and evaluating communication activities.

5. Communication, networking and partnerships

- Ensure that new ways are identified to increase positive exposure and leverage that give prominence to new opportunities for UNICEF among a range of organizations, media and high-profile individuals whose recognition level/influence extends beyond national borders. Ensure that close coordination and partnership are maintained with DOC, GRO, National Committees and country offices to extend their impact and use in a sub-region, region or globally. Ensure effective participation in the planning, implementation, materials and logistics of visits of Goodwill Ambassadors, National Committees etc.

Duties & Tasks

- Identify organizations or individuals within the region whose reach extends beyond national borders and co-ordinate closely with the relevant country office, DOC, GRO and National Committees to extend their impact and use beyond national borders.

- Participate in the planning, implementation, materials and logistics of visits of Goodwill Ambassadors, National Committees etc.

- Ensure and enhance the quality, consistency and appropriateness of communication materials, activities, processes and messages shared with partners in the region.

- Identify opportunities to strengthen the capacity of partners through appropriate advocacy and communication training, access to information, supplies and equipment and through knowledge sharing.

- Monitor and evaluate results and effectiveness of working with partners and share results and findings with regional and DOC communication colleagues in a timely manner.

- UNICEF to be a reliable partner in national programme planning and development, pursuing gender mainstreaming and principles of gender equity.

6. Global priorities and campaigns

- Ensure that opportunities are identified for the region to support UNICEF's global communications priorities, campaigns and partnerships.

Duties & Tasks

- Advise on the use of global communication elements e.g. flagship publications, in a locally-appropriate way, as well as guide countries in contributing content for global use.

- Launch major flagship reports and initiatives in the region and prepare regional versions of global publications and press releases, feature articles and audio-visual materials, as required.

- Contribute to the development and production of materials to support global initiatives. Advise country communication teams on developing complementary, country-specific and local community materials and activities. Identify and co-ordinate country office contributions to global communication products.

- Use established contacts, networks, resources and processes to support these global initiatives.

- Identify the need for communication materials for regional use and manage their production and distribution to target audiences to advocate and promote organizational goals.

- Ensure regular communication and co-ordination with relevant communication focal points in regional offices and headquarters divisions.

7. Management

- Ensure that the human resources (the communication team) and financial resources (budget planning, management and monitoring) for the region's communication are both effectively managed and optimally used.

Duties & Tasks

- Develop a work plan for regional communication activities, monitor compliance and provide support and guidance to ensure objectives are met.

- Plan and monitor the use of communication budgetary resources. Approve and monitor the overall allocation and disbursement of funds, make sure that funds are properly coordinated, monitored and liquidated. Take appropriate actions to optimize use of funds.

- Identify, recruit and supervise communication staff, technical resources and consultants as necessary. Undertake performance planning, monitoring and appraisal.

- Ensure communication effectiveness, efficiency and delivery as well as a rigorous and transparent approach to planning, monitoring and evaluation.

- Participate in the Regional Office's broader planning and budgeting exercises.

8. Advisory support and communication for strategic results

- Implementation of UNICEF programme (regional) plans, ensuring communication on gender and equity issues are mainstreamed across all programmes.

9. Emergency preparedness and response plans addresses gender issues that may be expected to intensify during emergencies.

Qualifications of Successful Candidate
- Advanced university degree in Communication, Journalism, Public Relations or other related fields of disciplines.*

- Twelve years of progressively responsible and relevant work experience. International and national work experience in both developed and developing countries.

- Relevant experience in communication, print, broadcast, new media. Experience in utilising innovative approaches including launching social media campaigns would be an asset.

- Experience of working in development settings, including developing communication strategies and handling sensitive communication and advocacy in humanitarian contexts. Experience in Humanitarian settings will be considered an asset.

- Experience of working in MENA will be considered and asset.

- Fluency in English is required. Knowledge of a second UN language Arabic and / or French is considered an asset.

*A first level university degree plus at least 14 years of demonstrated professional experience in the field of journalism, communications, external relations, public affairs, public relations or corporate communications may be accepted in lieu of the advanced university degree.

Competencies of Successful Candidate
- Has highest-level communication skills, including engaging and informative formal public speaking
- Consistently achieves high-level results, managing and delivering projects on-time and on-budget
- Creates and encourages a climate of team-working and collaboration in a multi-cultural environment
- Has high-level leadership and supervisory skills; provides others with a clear direction; motivates and empowers others; recruits staff of a high caliber; provides staff with development opportunities and coaching
- Sets, develops and revises organizational strategy and develops clear visions of the organization's future potential
- Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources
- Quickly builds rapport with individuals and groups. Actively nurtures good relationships with people across all organizational levels and boundaries, and with government leaders and stakeholders
- Negotiates effectively with people inside and outside the organization by adopting a range of approaches
- Anticipates and actively monitors long term local and global developments, constantly seeking new opportunities for advancing UNICEF's mission

For more information, please visit: https://careers.unicef.org/sap/bc/webdynpro/sap/hrrcf_a_posting_app...

Cross-posted from: http://unjoblist.org/vacancy/?317810

This material is cross-posted from the Peace and Collaborative Development Network, http://internationalpeaceandconflict.org and appears to be an interesting opportunity for the Humphrey community.   This is meant for information sharing purposes only. 
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